‘Miracle’ for one customer stirs hope


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Pendleton - Officials at the Pendleton Town Hall said good deeds, both large and small, are providing “miracles” for residents in need and that most do-gooders don’t get the recognition they deserve because they choose to remain anonymous.

“Our least favorite day of the month here in the office is when we have to shut off service,” Pendleton Municipal Utility office manager Jo DeWitt said. “We hate to have to turn off anyone’s electricity, we really do.”

Unfortunately, service disconnects are part of the job for employees at PMU.

“It’s a mechanism to make sure our ratepayers are treated fairly,” DeWitt said. “The rate is calculated by the amount we collect.”

She said one shutoff day in particular will forever be ingrained in her memory.

“We had a shutoff day in January that was particularly difficult,” DeWitt said. “A customer called crying because her power had been disconnected. She was a mother of small children and had no way to pay her very large bill. She was going to be without power and heat for weeks, if not months, before she could get caught up.”

 

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