Library makes changes to improve your visit

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Honestly, I couldn’t tell you the last time I was actually inside a gas station.
I always pay at the pump.
I’m sure the gas station employees are lovely people. I just never see them because I prefer the convenience of self-service.
I think that some of our library patrons may feel the same way.
So, for the coming months, we’ve made it a goal of ours to help you help yourself.
To kick this off, we are happy to announce that the library received grant funding from the U.S. Institute and Museum of Library Services, administered by the Indiana State Library.
With this grant money, the library will introduce a new self-check unit.
Now, don’t get me wrong. We love interacting with our patrons.
Few things make me sadder than walking into a library and seeing a self-check machine sitting on the front desk, rather than a person working behind it.
We’ll still be here to give you the personalized customer service you’ve come to expect.
But, for those of you who want to be self-sufficient when using the library, there are some cool things coming.
Have you downloaded our app yet? You’ll want to do that. Because if you download our app, you can easily register for programs, place holds and book meeting rooms from your phone.
We are also going to roll out self-check via the app.
Log in, use the camera on your smartphone to scan a barcode for the item you want to check out, and then simply take it with you. It’s so easy.
What else can we do to make your life easier? Let us know!
We are here to serve you, and we are always looking for ideas to improve our facility, collections and services.
The Pendleton Community Public Library belongs to you, and we want you to feel super comfortable when using it. Pretty soon you’ll feel so self-sufficient, it’ll be like you work here.
Oh, and BTW, we are hiring!
Hobbs is director of Pendleton Community Public Library.

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